Power Tools for Managing Brokers

It's that festive time of the year with many parties to give and attend. How are your manners? Mark Nash says "When an R.S.V.P. is requested, do it in a timely manner. And this means giving a firm yes or no, forget about maybe. Often the host or hostess needs a headcount for reservations or food preparation." Other tips include arriving on time, don't bring children if not invited, turn off your cell phone, bring a hostess gift of wine or chocolate and include newcomers in your conversation.

Posted on November 27 at 02:04 PM | Permanent Link | Add a Comment (0)

Marc Grisier discusses the importance of creating a consistent brand for your company. Creating a brand comes from research and talking with clients. Carving out a consistent brand image and living the brand each day effectively communicate your brand message. "Technologies come and go, but your brand is the heart and soul of your company. You can’t live without it. It is what defines you in consumers’ minds. It is the bridge that connects one generation of customer with another. It makes all communications programs very efficient over time. And it serves as a rallying point for everyone in your organization or anyone affiliated with it. Guard it. Treasure it. Use it. It will help drive your company to new heights."

Posted on November 20 at 10:29 AM | Permanent Link | Add a Comment (0)

Working with your family brings opportunities and problems. Clear communications, formal policies, respect toward each other and an unbiased advisor can solve many problems. “You’d think you’d all be on the same page, but starting a family business is really more of a challenge than if you put a business together with unknown people. There’s existing baggage and all that extra stuff in a family business that you have to consider," says Dennis Hoppe, a family business consultant.

Posted on November 13 at 10:38 AM | Permanent Link | Add a Comment (0)

The Texas REALTOR® magazine provides advice for terminating an employee. Maintain your professionalism and have proper documentations about problems and issues with the associate. Make the termination meeting short and in a private location. " Don’t apologize, and don’t make excuses for the person. Be courteous, but avoid trying to make the person feel good. Trying to prop up the person’s ego can lead to questions and debates as well as sending mixed messages: I’m terminating our agreement but you’re really a great salesperson. It could even plant the seed for a wrongful-dismissal suit.
Don’t pass the buck. If the final decision rests with you, then you are terminating the affiliation with this employee. " Let your staff know about the change on a need to know basis.

Posted on November 6 at 10:40 AM | Permanent Link | Add a Comment (0)